Business Program Management
Organizational Know-how Body of Knowledge – Project Management Office
In service provider organizations, new target objectives are generally achieved via projects that depend on the implementation of innovative, complex solutions. In such a context, the “project management” dimension is not simple. It demands considerable rigor.
Relationships among projects (and the parties involved) must be clearly defined and precisely controlled. Their alignment will be constantly monitored, and the big picture will be used to assess their development, the investments they will require, the budgets they will be allocated and the priorities they must follow. Risks will be identified, monitored closely and then examined from an overall perspective. Management procedures, tools and indicators will be standardized.
The organization’s projects must be orchestrated, so setting up a project management office will prove to be very effective in helping corporate governance and managers evaluate and conduct projects. As a focal point, it will facilitate the sharing of the company’s vision with the tactical teams and report all results to management. Its presence will improve collaboration among the organization’s many levels.
The project management office will also implement the standardized bodies of knowledge and tools needed to efficiently conduct projects and train their managers. It will ensure that tools and metrics are constantly improved and put to the best use, as well as manage all changes and risks and their impacts. The company’s managers will gradually grow in project management maturity under its direction.
Before a project management office is set up, the company’s maturity must be assessed against the 12 facets listed above. The maturity diagnostic will be based on the following four criteria:
- Activities planned
- Means used
- Deliverables required
- Maturity assessment measures needed.
R3D’s project management approach takes the maturity diagnostic and prepares the PMO implementation plan based on the existing maturity level and how it is expected to evolve.
The project management office fits into the existing management structure by providing the techniques and tools it needs, controlling its projects and producing management indicators and reports for it.
Knowledge Transfer Body of Knowledge
As in any business, project management techniques, tools and frameworks are constantly evolving. The company’s lessons learned must be communicated to everyone that may benefit from them. R3D designed the Knowledge Transfer Body of Knowledge for that purpose. This training program is being constantly updated to integrate the latest developments in the area of project management.
The full program comprises the following modules:
- Module A: What a Project Manager Manages
- Module B: Project Initiation and Planning
- Module C: Project Execution, Monitoring and Closure
- The Human Aspects of Project Management
- Project Management – Executive Level
- Project Management in an R&I Context
R3D is a certified Emploi-Québec training facility. It is also a Registered Education Provider certified by the PMI.
PMI, PMP and the Registration Education Provider logo are registered trademarks of Project Management Institute, Inc.
The project management office represents added value for the company. It ensures that projects are profitable and optimizes the time spent on their development.
The Organizational Know-how Body of Knowledge – Project Management Office can position and set up such a project management office. This body of knowledge has been developed around the standards established by the PMI and CMM model.
It comprises the following 12 facets:
- Project initiation
- Project control
- Skill development
- Support and troubleshooting
- Specialized consulting services
- Manager recruitment and loan
- Administrative support
- Project management office evolution
- Knowledge capitalization
- Portfolio management